WesBanco named one of the world’s best banks by Forbes
WesBanco, Inc. (Nasdaq: WSBC), a diversified multi-state bank holding company, announces that its affiliate, WesBanco Bank, has earned a spot on Forbes’ World’s Best Banks list for the fifth consecutive year. WesBanco was one of only 75 banks in the United States included in the 2023 ranking, which is based on customer satisfaction and consumer feedback. WesBanco received strong scores across the survey, including scores for customer service, digital services, satisfaction and financial advice.
“WesBanco is honored to be ranked by customers among Forbes’ World’s Best Banks for the fifth consecutive year. We pride ourselves on delivering great banking features with a community banking feel, and this latest recognition is a testament to the trust our customers place in our products and services our,” said Todd Clossin, WesBanco president and CEO. “Every day, our clients look to us as an advisor and partner to help them achieve their personal and business financial goals, and we continually strive to exceed their expectations through strong relationships, innovative solutions and a deep commitment to the communities we serve .”
This latest accolade marks WesBanco’s third recognition from Forbes this year alone. Previous 2023 recognitions include Forbes’ America’s Best Banks and America’s Best Mid-Size Employers lists, earned for soundness and profitability and for being an employer of choice.
WesBanco is focused on delivering long-term, sustainable growth through solid execution of distinct strategies, including opening loan production offices in major markets adjacent to its footprint and investing in innovative digital technology to make banking easier. Its financial services include options for business accounts and personal transactions; competitive business and personal lending services; a full range of online and mobile banking options; a complete suite of commercial banking products and services; and trust, wealth management, securities brokerage and private banking services through the century-old Trust and Investment Services division.
In developing the 2023 rankings, Forbes worked with its market research partner, Statista, to conduct surveys of nearly 50,000 consumers in more than 30 countries. The banks were assessed on general satisfaction (30% of the final result) and whether they would recommend the bank (30%). The final 40% came from customer reviews in five key areas: trust, terms and conditions, customer service, digital services and financial advice.
