Vonage Wins 2022 FinTech Award for Outstanding Cloud Communications Solutions
SINGAPORE, 16 February 2023–(BUSINESS WIRE)–Vonage, a global leader in cloud communications that helps businesses accelerate their digital transformation, has won the 2022 FinTech Award for Outstanding Cloud Communication Solutions. Organized by Hong Kong’s leading financial information platform ET Net, the FinTech Awards recognize the best FinTech technologies, practices and professionals around the Asia-Pacific (APAC) region.
“We are honored to have won the FinTech Award for Outstanding Cloud Communication Solutions,” said Sunny Rao, senior vice president of API Global Sales at Vonage. “This award demonstrates our continued commitment to providing innovative solutions to financial services businesses to meet the sector’s robust growth and demand.”
After a rigorous judging process by the judging panel, which consisted of industry experts and leaders from professional associations, educational institutions and government bodies, Vonage was named the winner for its SMS API. The platform provides a comprehensive two-factor authentication (2FA) solution, from authentication management to message automation, through SMS and voice notifications. Among the many companies benefiting from Vonage’s SMS API is Japan’s leading Buy Now Pay Later (BNPL) platform, Paidy, where the solution helps ensure users are genuine and notifies millions of customers when payment is received.
According to the EY Global FinTech Adoption Index, consumer adoption rates of FinTech services in APAC have doubled in recent years, and in some cases tripled. Markets such as Hong Kong, Singapore and South Korea have 67% FinTech adoption, while Australia has 58%. China has maintained its lead with 87% penetration1. As FinTech players and banks often compete to offer similar products, the customer experience has become an important differentiator.
“To meet the growing demand for FinTech solutions, organizations must create a seamless customer experience to differentiate themselves from traditional, brick-and-mortar financial institutions. This is critical both to building trusting relationships with customers and to increasing the bottom line. Through the Vonage Communications Platform, we are privileged to be able to serve many clients in the FinTech industry, including Paidy, Revolut and Remitly, and help them deliver a frictionless, consistent and personalized customer experience,” Sunny Rao added.
With more than one million registered developers, the Vonage Communications Platform (VCP) offers a complete suite of programmable voice, video, messaging and email services to forward-thinking businesses throughout the APAC market and around the world. Through its partners, Vonage’s platform is at the center of many remarkable transformation projects in the region, and a defacto for startups.
To learn more about Vonage, visit www.vonage.com.
# # #
About Vonage
Vonage, a global leader in cloud communications, helps businesses accelerate their digital transformation. Vonage’s communications platform is fully programmable and allows for the integration of video, voice, chat, messaging, AI and verification into existing products, workflows and systems. The Vonage conversational commerce application enables businesses to create AI-powered omnichannel experiences that increase sales and increase customer satisfaction. Built from the Vonage platform, Vonage’s fully programmable unified communications, contact center and conversational commerce applications enable businesses to transform how they communicate and operate from the office or remotely – providing the flexibility required to create meaningful engagements.
Headquartered in New Jersey, with offices throughout the US, Europe, Israel and Asia, Vonage is a wholly owned subsidiary of Ericsson. To follow Vonage on Twitter, please visit www.twitter.com/vonage. To become a fan on Facebook, go to facebook.com/vonage. To subscribe to YouTube, visit youtube.com/vonage.
1https://www.ey.com/en_my/banking-capital-markets/what-is-next-for-asia-in-fintech-adoption#:~:text=In%20just%20two%20years%2C%20consumer ,Australia%20now%20stands%20at%2058%25.
See the source version at businesswire.com: https://www.businesswire.com/news/home/20230215005609/en/
Contacts
Nicola Brookes
+44 (0)207 785 8888
[email protected]
