Polygon will operate the first blockchain-based police complaint portal in India
We all know that blockchain technology is reaching new innovative feats every day. However, the latest use case in India is astounding, to say the least. Firozabad Police has launched a new complaint portal using the polygon chain, which will allow the public to file and track complaints in real-time on the blockchain.
The Uttar Pradesh state police department in India has become the first-ever civil service to use a blockchain-based grievance redressal system. This solution hopes to address India’s long history of police corruption and mishandling of complaints. according to co-founder of Polygon, this initiative is the brainchild of renowned IPS officer Ashish Tiwari. He is a popular figure in the Indian police force, often known for his tech-savvy vision.
How will the polygon based police complaint portal work?
As announced by Firozabad Police, the new portal will be accessible through ‘police complaint blockchain.in‘. Users can simply go to the website, register their details and submit a complaint. They will immediately be provided with an auto-generated token number, which can be used to track the status of the complaint at any time.
The fact that every complaint is recorded on the Polygon blockchain means that it is public, transparent and immutable. Any elements in the complaint cannot be changed either by users or administrators. Through this system, users can now file a complaint from anywhere, without having to physically arrive at the police station.
Polygon believes that this new system will be a game-changer for establishing fairness. India has a long history of complaint manipulation. Several earlier reports have suggested that a large number of complaints are never registered because FIRs (first information reports) are often rejected by police officers.
Having the FIR registered on the blockchain means that no official or authority can deny an individual’s right to file a complaint. As proposed, the project will be a pilot system available only to the residents of Firozabad. If successful, this innovative blockchain grievance portal will be rolled out to other states and cities.
Although India’s attitude towards crypto has been quite strict recently, the country is still making noticeable progress in terms of blockchain adoption. Earlier this week, the government launched its first digital currency called the “digital rupee”.
Nevertheless, this project is an example of blockchain moving in the right direction and bringing sustainable change across all sectors and industries.