Glia named to CB Insights’ Fintech 250 list for the third consecutive year

Glia recognized for pioneering digital customer service and AI-powered automation

NEW YORK, 5 October 2022 /PRNewswire/ — CB insights named Gliathe leading provider of Digital Customer Service (DCS), to its annual Fintech 250 ranking for the third consecutive year. The award lists the 250 most promising private fintech companies in 2022. Glia is among a smaller group of 159 Fintech 250 companies that have achieved a valuation of $1B+.

“In uncertain economic times, the customer experience is more important than ever to build deeper relationships and retain business. Today, that requires a digital-first approach. Glia is pioneering how financial institutions connect with their customers on screen with our ChannelLess™ digital customer service ( DCS) platform that fuels client success. We are honored by the growing number of financial institutions adopting our DCS solution and the continued recognition of CB Insights on the Fintech 250 list,” said Jeremy SmithOperations manager, Glia.

Glia’s strong momentum has continued through 2022, including the acquisition of Finn AI – the premier AI-powered chatbot platform for banks and credit unions – and a funding round that brings Glia’s total funding to 152 million dollars with a valuation that exceeds 1 billion dollars. Glia continues to grow, over 300 insurance, banking and credit union customers and expanding into the Latin American market.

Collectively, the Fintech 250 cohort rose 51 billion dollars in 2021, pushing the total increase since the start of 2017 to more than 115 billion dollars. Glia’s financing rounds in both 2021 and 2022 have contributed to that figure. Glia is now among the unicorns on the Fintech 250 list, with a value that exceeds 1 billion dollars.

“This year’s Fintech 250 winners are shaping the future of financial services, from payments and banking to investments and insurance,” so Brian LeeSVP of CB Insights’ intelligence unit. “Representing more than 30 countries, these companies are creating safer and more efficient ways to pay, transforming how traditional banking, insurance and investment products are delivered. Together, they not only make financial services more convenient for users, but also make them accessible to more people, especially traditionally underserved populations around the world.”

By using CB Insights Platform, the research team selected these 250 winners from a pool of over 12,500 private companies, including applicants and nominees. They were selected based on factors including R&D activity, proprietary Mosaic scores, market potential, business relationships, investor profile, news sentiment analysis, competitive landscape, team strength and technological novelty. The research team has also reviewed over 2,000 of Analyst briefings submitted by applicants.

About CB Insights

CB Insights builds software that enables the world’s best companies to discover, understand and make technology decisions with confidence. By combining data, expert insights and work management tools, clients manage their end-to-end technology decision-making process at CB Insights. To learn more, please visit www.cbinsights.com.

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About Glia
Glia reinvents how companies support their customers in a digital world. Glia’s Digital Customer Service (DCS) solution enriches online and mobile experiences with digital communication choices, on-screen collaboration and AI-enabled assistance. Glia has partnered with over 300 banks, credit unions, insurance companies and other financial institutions worldwide to improve the customer experience and drive business results. Named both a Deloitte Technology Fast 500™ company and a Great Place to Work (with a 97% employee satisfaction rating) for the second consecutive year, Glia continues to achieve broad industry recognition and thought leadership for customer service, including publishing the definitive the book on DCS with Wiley. The company has raised above 150 million dollars in financing from top investors. To learn more, visit glia.com.

Consult:
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SOURCE Glia