After Fintech, is it the age of TechFin, powered by VuNet?

A digital payment for our food. Another one for our delivery. Every hour, every minute, hundreds of thousands of such digital payment transactions take place.

But as digital payments increase, what is the cost of a possible failed transaction? For each of us, it is a big concern.

And this is where the techfin platform of VuNet comes in.

VuNet Systems is an AI and Big Data analytics company that provides a reliable and high-performance digital infrastructure to revolutionize digital transactions. Their vuSmartMaps platform offers domain-centric business travel observability that helps businesses reduce downtime and improve customer experience. Founded in 2014 by Ashwin Ramachandran, Bharat Joshi and Jithesh Kaveetil, VuNet Systems has grown exponentially over the years, now monitoring 8+ billion transactions/month.

The VuNet founders were inspired to create their platform after having more than 15 years of experience and expertise in various R&D programs for the development and deployment of enterprise class network solutions for a large telecommunication MNC, and designing the indigenous router for the Indian Army. Their platform is a full-stack Big Data and MLOps platform for monitoring the performance of business journeys and the performance of their multiple touchpoints, including applications and infrastructure, helping businesses seamlessly transition from traditional monitoring to business outcome-based operations.

The key issues the platform addresses are silo-based operations, lost revenue and poor customer experience due to transaction errors, and complex distributed architectures that lead to data smog instead of a unified data lake. vuSmartMaps provides an end-to-end, unified view of transactions across applications and infrastructure, connecting business, operations and customer experience in a single pane of glass. It also offers a way to correlate large parts of application, infrastructure data in the context of a customer journey, extending existing APM/NPMD tools for a unified, correlated, intelligent operational consumption of analytics and real impact of operational events on business and user experience, which resulting in reduced average time to detect, predict and resolve incidents.

VuNet Systems has received numerous awards and recognition for its platform, including being listed by Gartner in the AIOps Market guide, listed by HFS as a Hot Vendor for an emerging differentiated solution, recognized as a leader by Softwarereviews, won the prestigious ET-BFSI award and the NASSCOM, AI Game Changer Award.

The company’s revenue model is based on annual subscription-based software license fees and implementation, professional services fees. The company is also focusing on adding verticals like e-commerce, MFG, etc.. to help them with unified visibility and AI-led insights into their digital workflows.

As digital payments scale further, companies like VuNet can help bring transparency to payments and help businesses achieve their goals for digital transformation and operational efficiency.