Aevi selects OvationCXM to transform digital payments CXM
OvationCXM, a global leader in customer experience management (CXM), today announces that Aevi is expanding into North America and has selected OvationCXM as its CXM provider to elevate the customer experience for digital payments.
The strategic partnership provides the ultimate personalized payment merchant experience for wholesale ISOs, ISVs, agent banks and more.
Aevi acts as a digital and physical payment channel partner to improve customer experience and internal systems with its payment orchestration platform. By choosing OvationCXM’s flagship platform, CXMEngine, Aevi improves the real-time end-to-end customer experience for cloud-based payment processing by connecting the technology, partner ecosystems and customer interactions into a unified customer journey. As a leader in personal payments, Aevi connects digital and physical channels, streamlines payment processes and frees up transaction data. They currently operate in Europe, Australia, and are growing in the US.
“We are thrilled to announce this major opportunity for Aevi to expand in North America through this strong strategic partnership with a like-minded partner. With the same DNA and complementary strengths, this collaboration positions both companies for continued success as we strive to revolutionize the customer experience,” said Alex Benjamin, director of business development at Aevi. “The combination of OvationCXM and Aevi’s open payments platform combines innovative customer experience management and excellent payment solutions, delivering the ultimate personalized payment merchant experience. This seamless and efficient solution drives customer loyalty, positioning us at the forefront of the industry.”
“Now, more than ever, businesses need to become customer-centric and get the customer experience right,” said OvationCXM Co-Founder and Vice President of Business Development Guiseppi Marzelli. “If you create good results for your customer, you will increase satisfaction, customer trust and business in general. This partnership with Aevi will help retailers and merchants offer seamless CXM support and flexible payment solutions to their customers.”
OvationCXM and Aevi are pleased to announce their attendance at the Fintech Meetup in Las Vegas in March. As a gold sponsor and speaker, OvationCXM will lead a panel discussion on how organizations can leverage travel orchestration to transform customer experiences in real time, as well as showcase their strategic partnership with Aevi. In addition, both companies will participate in ETA Transact in Atlanta in April. We invite you to meet us at both events to learn more about how this partnership can benefit you and your customers.
